What is Chicken Rock Design Co.?
Chicken Rock Design Co. is a creative shop offering unique, made-to-order products featuring custom designs and illustrations inspired by women. I specialize in empowering products like mugs, pouches, and more—all crafted with love and care.

Do you offer custom orders?
Yes! I love creating custom designs. If you have a specific idea or want something personalized, just reach out, and I’ll work with you to bring your vision to life. Keep in mind that custom illustrations may take up to 2 weeks depending on how busy I am.

How are your products made?
Each product is made to order by professional print providers. Once you place an order, it is carefully crafted and shipped directly to you. This process helps reduce waste and ensures that every item is made specifically for you.

What types of products do you sell?
I offer a variety of products, including:

Inspirational mugs

Chic accessory pouches

Custom illustrated products

Personalized gifts

Where are your products shipped from?
My products are crafted and shipped from facilities in the United States and other locations, depending on your region. This helps ensure faster shipping times and high-quality production.

Refunds, Returns, & Shipping FAQs

Can I return my order if I change my mind?
Since all products are custom printed on demand, I don’t accept returns for changes of mind or incorrect size selection. Please double-check product details before ordering!

What if my item arrives damaged or defective?
If your order arrives damaged or with a defect, contact me within 7 days of receiving it, and I’ll work with the print provider to offer a replacement or refund. Be sure to include your order number and photos of the issue.

How long does it take to process my order?
Most orders are processed within 2-5 business days. However, custom illustrations may take up to 2 weeks, depending on how busy I am.

How long will it take for my order to arrive?
Estimated delivery times after processing:

United States: 5-7 business days

Canada: 7-12 business days

International: 10-20 business days

Note: Delivery times may vary slightly based on your location and the print provider’s shipping network.

How do I track my order?
Once your order ships, you’ll receive a tracking number via email. If you don’t see it, check your spam folder or reach out to me!

Can I update my shipping address after placing an order?
Yes! If you notice an error in your shipping address, contact me within 24 hours of placing your order, and I’ll do my best to update it before it ships.

Do you ship internationally?
Yes, I ship worldwide through a network of trusted print providers. Please note that international orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

Need More Help?

If you have any other questions or need assistance, feel free to contact me at chickenrockdesignco@gmail.com—I’m always happy to help!